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“Lost & Found” Contacts Detail
| Country | Airport name | Airport code | terminal | Phone | |
| India |
Chhatrapati Shivaji | BOM | Terminal 2 |
(+91)9619050580 (+91)8879992371 |
csmia.lostproperty@adani.com |
| Indira Gandhi | DEL | Terminal 3 | (+91)9958098651 | lostproperty.dial@gmrgroup.in | |
| Cochin | COK | Terminal 3 | +918714644680 | ||
| Sardar Vallabhbhai Patel | AMD | Terminal 2 | (+91)-7227923238 | lostfound.amd@adani.com | |
| Tiruchirappalli | TRZ | Terminal 3 |
+919738897425 +917538822238 |
pax.vj@bastrichy.in | |
| Rajiv Gandhi International Airport | HYD | Main Terminal |
040- 66606064 |
ghiallost&found@gmrgroup.in | |
| Kempegowda International Airport | BLR | Terminal 2 |
+91-80-66782257 |
lostandfound@bialairport.com | |
| Japan |
Tokyo (Haneda) | HND | Terminal 3 | 03-6428-0133 | hnd@vietjetair.com |
| Kansai | KIX | Terminal 1 | kixll@ckts.kansai-airports.co.jp | ||
| Narita | NRT | Terminal 2 | +8180 4761 0757 | fmgvj@fmg.sc | |
| Nagoya (Centrair) |
NGO | Passenger terminal 2 building | +81-80-1594-9652
0569-38-0784 (10:00-18:00) |
sps-bag@skyport.co.jp (for HAN NGO flights)
ngo.bags@swissport.com (for SGN NGO flights) |
|
| Fukuoka |
FUK | International terminal | fuk.bags@swissport.com |
||
| Hiroshima |
HIJ |
VJ Call Center (Japan): +81 50 5482 5538 (10:00 - 17:00 MON - FRI except for national holiday) HIJ Airport Information: +81 848 86 8151 (08:00 - 22:10) |
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| Korean | Gimhae |
PUS |
+82 10 5169 1886 |
pusll@oceanaviation.kr |
|
| Daegu | TAE | International terminal | +82 53 986 8670 | vjgotae@gmail.com | |
| Incheon |
ICN |
Terminal 1 |
(+82) 32 743 2526 | icn.ll@swissport.com |
|
| (+82) 32 743 0370 |
|||||
| Taiwan | Kaohsiung | KHH |
(+886) 7 8061 477 Ext 223 |
||
| Taiwan Taoyuan | TPE | Terminal 1 | +886 905523199 | tpelnf@tigerairtw.com | |
| Tainan | TNN | International terminal | (+886) 6 2603683 | kittylee@uniair.com.tw | |
| Taichung | RMQ | Terminal 2 | (+886) 4 26155080 ext 7421/7468 | ||
| Malaysia | Kuala Lumpur (KLIA) | KUL | Terminal 1 | +60 3 8776 5030 +60 12 356 6359 |
|
| Singapore |
Changi |
SIN |
SATS Ground Services Singapore Pte. Ltd. | +65 6321 5102/5103 |
GTRSG_LostnFoundT4@gtr.com.sg |
| Passenger Terminal Building 4, #01-126 |
|||||
| 10 Airport Boulevard Singapore, 819665 |
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| Indonesia | Soekarno-Hatta | CGK | Terminal T2F | +6281314611020 | bagservicelcc.cgk@gapura.id |
| Ngurah Rai (Denpasar) | DPS | Gapura Angkasa Office, Arrival Hall, Terminal International | 628113971562 | ll.dps@gapura.id | |
| Cambodia |
Siem Reap–Angkor |
SAI | International terminal 1 | +85 563 900 790 | yaca_baggage@sai-airport.com |
| Phnom Penh |
PNH |
(+855) 23 890 424/81 222 175 |
pnhllxh@cambodia-airports.aero |
||
| Myanmar | Yangon | RGN | Terminal 2 | (+95) 4 309 6855 | lostandfound@yangonairportgroup.com |
| Australia | Melbourne (Tullamarine) | MEL | Terminal 2 |
vietjet.mel.ops@swissport.com.au |
|
| Sydney (Kingsford Smith) |
SYD |
Level 1, Sydney International Airport, Terminal 1 |
61 2 9667 9335 |
|
|
| Brisbane | BNE | International terminal | +61 81 011 572 | bneint.baggage@swissport.com.au | |
| Perth | PER | Terminal 1 | +61 466 449 603 | per.baggage@swissport.com.au | |
| Adelaide | ADL | +61 403 848 059 |
vietjet.adl.ops@swissport.com.au |
||
| Thailand | Suvarnabhumi |
BKK |
Thai Vietjet Air Office concourse A 1st floor | (+66) 2 134 4357 | BFSLL@BFSasia.com |
| BFS Lost and Found Office, Arrival Hall 2nd floor(Near baggage carousel no.23), Main terminal. |
+66 (0) 2134 4357-9 |
BFSLLSpvrs@BFSAsia.com |
|||
| Chiang Mai | CNX | International - level 2 | (+66) 61 - 174 - 7973 | cnx-ll@bags-groundservices.com | |
| Phuket | HKT | AOTGA Lost & Found office, Arrival Hall 1st floor (International building) |
(+66) 76 351 328/ (+66) 6 4707 7372 |
hktll@aotga.com | |
| Vietnam |
Tan Son Nhat |
SGN |
Nhà ga Quốc nội | (+84) 96 214 1403 | vjgs.tsn.lf@vietjetair.com |
| Nhà ga Quốc tế |
(+84) 96 156 7761 |
vjgs.tsn.lf@vietjetair.com | |||
| Noi Bai - Ha Noi |
HAN |
Terminal 1 | (+84)911827608/ (+84)964850751 | vjgs.arr@vietjetair.com |
|
| Terminal 1 |
(+84) 915623608 |
||||
| Da nang |
DAD |
International Arrival | (+84) 91 129 9506 | lnf-dad@sags.vn |
|
| Domestic Arrival |
(+84) 91 625 3675 |
||||
| Phu Quoc | PQC | (+84) 96 397 5644 | lostandfound.pqia@gmail.com | ||
| Cam Ranh | CXR | (+84) 126 404 2057 | lostandfound-cxr@sags.vn | ||
| Can Tho | VCA | 02923.844.301 | lostnfound.vca@gmail.com | ||
| Lien Khuong - Da lat | DLI | 085 865 1278 | lnflienkhuong@gmail.com | ||
| Cat Bi - Hai Phong | HPH | (+84) 90 399 6141 | hph.go@vietjetair.com | ||
| Phu bai - Hue | HUI | (+84) 90 304 7658 | hui@vietjetair.com | ||
| Van Don - Quang Ninh | VDO | (+84) 98 130 4242 | lnf.vdo@sungroup.com.vn | ||
| Vinh | VII | (+84) 90 304 7608 | vii@vietjetair.com | ||
| Buon Ma Thuot |
BMV |
(+84) 97 855 8231 | bmv@vietjetair.com | ||
| (+84) 262 359 6596 | |||||
| Sân bay Chu Lai | VCL | (+84) 96 388 3827 | vcl.go@vietjetair.com | ||
| Dong Hoi | VDH | (+84) 98 193 7530 | vdh@vietjetair.com | ||
| Phu Cat | UIH | (+84) 96 856 3152 | uih@vietjetair.com | ||
| Pleiku | PXU | (+84) 971 000 835 | pxu@vietjetair.com | ||
| Tho Xuan - Thanh Hoa | THD | (+84) 16 2750 3835 | loftandfound@thdairport.vn | ||
| Tuy Hoa | TBB | (+84) 98 846 7031 | tbb@vietjetair.com | ||
| Dien Bien | DIN | pvhkdin@gmail.com, din@vietjetair.com |
|||
| Hongkong (China) |
Hongkong |
HKG |
Terminal 1 | (+852) 2116 8750 | satshk_ll_control@satshk.com |
| Room 6T016, Passenger Terminal Building, 1 Cheong Hong Road, Hong Kong International Airport |
852 3902 9000 |
satshk_lostandfound@satshk.com |
|||
| China |
Kunming Changshui | KMG | +86 871 67093614 | ox_kmg@163.com | |
| Hangzhou Xiaoshan | HGH | Terminal 4 | (+86)-571-96299-5 | ||
| Nan Chang Changbei | KHN | +86 152 7084 1468 | khn2564@163.com | ||
| Qingdao Jiaodong | TAO | Terminal 1 |
(+86)53267892345 (+86)53267895678 |
||
| Tian jin Binhai | TSN | Terminal 1 | +86-2224906927 | tjkyxc@126.com | |
| Changzhou Benniu | CZX |
+86 519 83256245 +86 519 8326600 |
csxll8x@126.com | ||
| changsha huanghua |
CSX |
Terminal 2 |
+86 84799650 |
||
| Shanghai Pudong | PVG | Terminal 2 |
(+86)02168340096 68339150 |
pvgmut2@126.com | |
| Zhengzhou Xinzheng | CGO | Terminal 2 | +86 0371 58518831 | 2647743791@qq.com | |
| Chongqing Jiangbei | CKG | Terminal 3 | (+86) 023-67152747 | baggage_ckggha@sina.com | |
| Zhangjiajie hehua | DYG | Terminal 1 | +86 07448238417 | dygdbb@163.com | |
| Chengdu Tianfu |
TFU | Terminal 1 | +86 028-86905114 | ctu.gjxc@163.com | |
| Beijing Daxing International Airport | PKX | +8610 81699660 | |||
| Guangzhou Baiyun International Airport | CAN | Terminal 1 | +86-20-86120849 | gbialf@126.com | |
| Laos | Wattay International Airport |
VTE |
+85621 510080 +85620 22216339 (Seng Am Phone) |
ll_vteljats@outlook.com |
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