How to Look Up Your Booked Electronic Flight Ticket Code

If this is your first time booking a flight online and you want to check your ticket information to avoid any mistakes during check-in, this article by Vietjet will guide you on how to quickly and easily look up your booked electronic ticket.

Currently, airlines (including Vietjet) have switched to using electronic flight tickets to make the customer experience easier.

1. Learn About Electronic Flight Tickets

1.1 What is an Electronic Flight Ticket?

An electronic flight ticket (also known as a booking code) is a form of confirmation that a customer has successfully paid for and booked a ticket online. This is provided by Vietjet and other airlines after you complete the booking process. The electronic ticket file will be sent to your email, SMS, Zalo, etc., according to the customer's preference. The ticket will include information such as passenger details, flight information, departure time, booking code, etc.

With this electronic flight ticket, your flight check-in process will be easier as you can review all travel information, check-in online, make post-payment, or purchase additional services (seat selection, meals, extra baggage, etc.).

1.2 Advantages of Electronic Flight Tickets

Nowadays, electronic flight tickets are increasingly preferred by customers due to the following advantages:

Reduced Risk of Damage or Loss: You won't have to worry about damaging, forgetting, or losing your ticket like with traditional paper tickets. Just show the electronic ticket file to the staff for check-in.
Easy Information Updates: Passengers can easily update and monitor all flight information to promptly handle any arising issues.
Convenience for Group Travel: Extremely convenient and time-saving for group travel, as one electronic ticket can be used for groups of 1 to 100 passengers.

2. Instructions for Looking Up Electronic Flight Ticket Codes

Here are 4 ways to look up your booked flight tickets with Vietjet:

2.1 Instructions for Looking Up Ticket Codes via Website

Step 1: Visit Vietjet's official website [HERE]
Step 2: At the top of the homepage, click on "My Flights".
Step 3: Fill in all the information displayed on the screen, including booking code, full name, and confirmation code, then click the "Search" button.
Step 4: Review the information, then click "Continue".
Step 5: Select your seat and purchase additional services (if needed).

Additionally, you can complete your flight check-in through the online check-in function on Vietjet's website or app. This feature is incredibly convenient and quick, allowing you to easily check-in remotely before your flight. Specifically:

For Domestic Flights: Applicable from 24 hours to 60 minutes before departure.
For International Flights: Applicable from 24 hours to 90 minutes before departure (For international flights departing from Tan Son Nhat Airport: from 24 hours to 3 hours before departure).

See more detailed information about Online Check-in HERE.

You can easily look up your flight ticket code via Vietjet's website.

2.2. Instructions for Checking Your Ticket Code via the App

Step 1: Open the Vietjet app on your phone. If you don't have it yet, download it here: Google Play / App Store.
Step 2: At the bottom of the screen, click on "My Flights".
Step 3: Fill in all the required information: Booking code, full name, then click on "Search".
Step 4: Verify the information.
Step 5: Select your seat and purchase additional services (if needed).

Or you can check your flight ticket and enjoy many benefits through the Vietjet app.

2.3. Instructions for Checking Your Ticket Code via Vietjet's Hotline

For passengers who find it inconvenient to check flight tickets via the website or phone app, you can call Vietjet's hotline at 1900 1886 to request assistance from staff to look up your ticket. The telecom fee is 1,000 VND per minute (as per VNPT regulations).

2.4. Instructions for Checking Your Ticket Code via Agents and Ticket Offices

Buying flight tickets at agents and ticket offices is a traditional method preferred by many customers. If this is your first time booking a flight, visit agents and ticket offices directly for detailed guidance and answers to questions about the process and flight procedures. After completing the ticket purchase, don’t forget to ask the Vietjet staff to help you verify your electronic flight ticket code.

3. Notes on Electronic Flight Tickets

3.1 How to Book an Electronic Flight Ticket

Currently, airlines (including Vietjet) have switched to using electronic flight tickets to make the check-in process more convenient for customers. You can purchase electronic flight tickets through two methods:

Offline: Buy at agents and ticket offices nationwide. After successful payment, the flight ticket code will be sent to you.
Online: Book and pay directly on the https://www.vietjetair.com/ or the Vietjet app for iOS and Android.

After reviewing the flight information, if there are any mistakes, report them to the airline immediately for timely support and resolution to avoid affecting your flight.

3.2 Notes on Electronic Flight Tickets

The flight ticket code is extremely important for proceeding with flight procedures, so keep in mind the following to protect your rights:

Security: Do not disclose the code to strangers or any unrelated parties (i.e., not Vietjet staff).
Avoiding Scams: To avoid fake websites or phone numbers, access and book tickets through the official Vietjet website, hotline, or app (as mentioned above).
Checking Ticket Code: Check your flight ticket code at least one week before departure so the airline can correct any mistakes or help you change your itinerary in time.

How to check your booked electronic flight ticket code

The Vietjet staff is always ready to advise and support you quickly with any issues regarding your flight ticket code.

We hope the above information helps you check your booked electronic flight ticket easily and quickly. Vietjet is currently offering a 0 VND flight ticket promotion from 12 PM to 2 PM daily for domestic flights and every Friday for international flights. Don't miss the chance to book cheap tickets with Vietjet!

Don't forget to follow Vietjet for updates on travel information and the latest promotions.