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Notice to passengers traveling in the peak season on Lunar New Year

For safe, happy, and punctual flights during the peak Tet holiday season in 2024, Vietjet kindly advises passengers to pay attention to the following regulations for a pleasant flight.

1. Check-in times

To be at the airport:

  • 120 minutes before the scheduled departure times (domestic flights)
  • 180 minutes before the scheduled departure times (international flights)

 

Check-in counters will be closed:

  • 40 minutes before the scheduled departure times (domestic flights)
  • 50 minutes before the scheduled departure times (international flights from VietNam & other countries expect Japan, Korea, India )
  • 60 minutes before the scheduled departure times (international flights from Japan, Korea, India)

Gates will be closed:  

  • 15 minutes before the scheduled departure time

Notes: 

  • Passengers can complete the online check-in process on the Vietjet Air mobile app or website www.vietjetair.com 

    (For details, refer to the ONLINE CHECK-IN section).

  • Passengers update their flight information on the Vietjet Air mobile app or website www.vietjetair.com 

    (For details, refer to the MY BOOKING section).

  • Please check and ensure the necessary travel documents as specified on the Vietjet Air mobile app or www.vietjetair.com

  • (For details, refer to the TRAVEL DOCUMENTS section).

 

2. Regulations for Hand Baggage

Each passenger (except infants under 2 years old) is allowed to carry 01 main carry-on baggage and/or 01 small handbag with a total weight not exceeding 07 kg.

 

Dimensions for the main carry-on baggage are regulated to be 56cm x 36cm x 23cm

Carry-on baggage must be labeled according to Vietjet's regulations. Baggage without the proper label will be refused for carriage on the aircraft.

Hành lý xách tay phải được dán nhãn theo quy định của Vietjet. Hành lý không được dán nhãn sẽ bị từ chối mang lên tàu.

Please check the baggage regulations on the Vietjet Air app or website www.vietjetair.com 

(For details, refer to the BAGGAGE SERVICE section).

3. Regulations for transportation of apricot blossoms and peach blossoms

Travel time: from 25/01/2024 to 24/02/2024. 

Booking time: 3 hours before departure time.

Routes: This applies to all routes from Ho Chi Minh City, Hanoi, Da Nang, Da Lat, Hai Phong, and vice versa.

Fees: 450,000 VND/bouquet (excluding VAT).

Sales channels: Website vietjetair.com, Vietjet Air mobile app, Agent, Ticket Office, Call center, or contact Vietjet Ticket Office at the airport. 

Dimension & quantity: 

Only one bouquet is allowed as checked baggage per passenger. 

Dimension: not exceed 150cm x 40cm x 40cm.

Flowers have to be checked baggage and be carefully wrapped outside (maximum 2 branches/bunch). Flowerpot or a big tree are not permitted to carry in all circumstances..

 

 Enjoy Flying with Vietjet!

 


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