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Global Microsoft system outage slows flight procedures

From approximately 11:30 AM to 2:30 PM on July 19, 2024 (GMT+7), a global Microsoft cloud system outage affected the reservation and online check-in processes of airlines worldwide. By 2:30 PM (GMT +7), the system was restored; however, several flights required operational adjustments and some experienced knock-on effects.

 

Passengers with travel plans on July 19, 2024, are advised to monitor their flight status via the "My Booking" section on the website www.vietjetair.com or the Vietjet Air mobile app, and contact the hotline if assistance is needed.

 

The impact of the Microsoft system outage is a situation beyond the control and expectation of both the airline and customers.

 

We sincerely apologize for any inconvenience caused and appreciate your understanding of this unique and unavoidable circumstance.


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